.page-faq {
  --faq-gap: clamp(20px, 3vw, 36px);
  background: var(--night);
  color: var(--ivory);
  font-family: var(--font-body);
  line-height: 1.75;
  overflow-x: hidden;
}

/* ---------- 面包屑 ---------- */
.page-faq .faq-crumb {
  padding-block: 16px 0;
}
.page-faq .faq-crumb .breadcrumb__list {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin: 0;
  padding: 0;
  list-style: none;
  font-size: var(--fs-12);
  color: var(--mist);
}
.page-faq .faq-crumb .breadcrumb__link {
  color: var(--mist);
  text-decoration: none;
  transition: color .2s var(--ease);
}
.page-faq .faq-crumb .breadcrumb__link:hover,
.page-faq .faq-crumb .breadcrumb__link:focus-visible {
  color: var(--gold-pale);
}
.page-faq .faq-crumb .breadcrumb__item + .breadcrumb__item::before {
  content: "/";
  margin-right: 8px;
  color: var(--line-mid);
}
.page-faq .faq-crumb .breadcrumb__current {
  color: var(--ivory);
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  isolation: isolate;
  overflow: hidden;
  border-bottom: 1px solid var(--line);
  background:
    radial-gradient(90% 80% at 88% 4%, rgba(201, 162, 39, .13), transparent 62%),
    linear-gradient(180deg, var(--club), var(--night));
}
.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  inset: 0;
  background-image:
    linear-gradient(var(--grid) 1px, transparent 1px),
    linear-gradient(90deg, var(--grid) 1px, transparent 1px);
  background-size: 72px 72px;
  pointer-events: none;
}
.page-faq .faq-hero__inner {
  position: relative;
  z-index: 1;
  padding-block: clamp(28px, 5vw, 62px) clamp(32px, 5vw, 58px);
}
.page-faq .faq-hero__kicker {
  margin: 0 0 14px;
  font-size: var(--fs-12);
  letter-spacing: .22em;
  color: var(--gold);
}
.page-faq .faq-hero__title {
  margin: 0 0 18px;
  max-width: 20ch;
  font-family: var(--font-head);
  font-weight: 600;
  font-size: clamp(30px, 6vw, 56px);
  line-height: 1.12;
}
.page-faq .faq-hero__lede {
  margin: 0 0 26px;
  max-width: 62ch;
  font-size: var(--fs-16);
  color: rgba(244, 240, 230, .8);
}
.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

/* ---------- 章节骨架 ---------- */
.page-faq .section {
  padding-block: clamp(38px, 5.5vw, 72px);
  scroll-margin-top: calc(var(--header-h) + 16px);
}
.page-faq .section + .section {
  border-top: 1px solid var(--line);
}
.page-faq .section__head {
  margin-bottom: clamp(20px, 3vw, 30px);
}
.page-faq .section__index {
  margin: 0 0 8px;
  font-family: var(--font-head);
  font-size: var(--fs-14);
  letter-spacing: .24em;
  color: var(--gold);
}
.page-faq .section__title {
  margin: 0 0 12px;
  font-family: var(--font-head);
  font-weight: 600;
  font-size: clamp(23px, 3.4vw, 36px);
  line-height: 1.22;
}
.page-faq .section__note {
  margin: 0;
  max-width: 72ch;
  font-size: var(--fs-16);
  color: rgba(244, 240, 230, .78);
}
.page-faq .section__note a,
.page-faq .faq-item p a {
  color: var(--gold-pale);
  text-decoration: underline;
  text-decoration-color: var(--line-gold);
  text-underline-offset: 3px;
}
.page-faq .section__note a:hover,
.page-faq .faq-item p a:hover {
  color: var(--gold);
}

/* ---------- 四步反馈引导 ---------- */
.page-faq .faq-steps__head {
  max-width: 70ch;
  margin-bottom: clamp(20px, 3vw, 32px);
}
.page-faq .faq-steps__figure {
  margin: 0 0 clamp(26px, 4vw, 44px);
}
.page-faq .faq-steps__figure img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 2 / 1;
  object-fit: cover;
  border: 1px solid var(--line-mid);
  filter: saturate(.85) contrast(1.05);
}
.page-faq .faq-steps__figure figcaption {
  margin-top: 10px;
  font-size: var(--fs-12);
  letter-spacing: .04em;
  color: var(--mist);
}
.page-faq .faq-rail {
  display: grid;
  gap: 14px;
  margin: 0;
  padding-block: 0;
  list-style: none;
}
.page-faq .faq-step {
  position: relative;
  display: flex;
  flex-direction: column;
  gap: 10px;
  padding: 22px 20px 24px;
  background: linear-gradient(180deg, rgba(30, 90, 71, .36), rgba(7, 28, 23, .82));
  border: 1px solid var(--line);
  border-left: 3px solid var(--felt-bright);
}
.page-faq .faq-step:first-child {
  border-left-color: var(--gold);
}
.page-faq .faq-step__mark {
  display: grid;
  place-items: center;
  width: 46px;
  height: 46px;
  border-radius: 50%;
  font-family: var(--font-head);
  font-size: var(--fs-18);
  color: var(--gold);
  letter-spacing: .06em;
  background: radial-gradient(circle at 36% 30%, rgba(201, 162, 39, .26), rgba(7, 28, 23, .94) 70%);
  border: 1px solid var(--line-gold);
  box-shadow: inset 0 0 0 5px rgba(11, 43, 36, .92);
}
.page-faq .faq-step__title {
  margin: 0;
  font-family: var(--font-head);
  font-size: var(--fs-18);
  line-height: 1.35;
  color: var(--ivory);
}
.page-faq .faq-step__text {
  margin: 0;
  font-size: var(--fs-14);
  color: rgba(244, 240, 230, .76);
}
.page-faq .faq-step__after {
  margin: 0;
  padding-top: 10px;
  border-top: 1px solid var(--line);
  font-size: var(--fs-12);
  letter-spacing: .02em;
  color: var(--gold-pale);
}

/* ---------- 场景问答 ---------- */
.page-faq .faq-scenes {
  display: grid;
  gap: var(--faq-gap);
}
.page-faq .faq-scenes__label {
  width: 100%;
  margin: 0 0 10px;
  font-size: var(--fs-12);
  letter-spacing: .2em;
  color: var(--mist);
}
.page-faq .faq-scenes__index {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}
.page-faq .faq-scenes__link {
  display: inline-block;
  padding: 8px 14px;
  border: 1px solid var(--line);
  color: var(--mist);
  font-size: var(--fs-14);
  text-decoration: none;
  white-space: nowrap;
  transition: color .2s var(--ease), border-color .2s var(--ease), background .2s var(--ease);
}
.page-faq .faq-scenes__link:hover,
.page-faq .faq-scenes__link:focus-visible {
  color: var(--ivory);
  border-color: var(--line-gold);
  background: rgba(30, 90, 71, .4);
}
.page-faq .faq-scenes__search {
  width: 100%;
  margin-top: 12px;
  padding: 10px 14px;
  border: 1px dashed var(--line-gold);
  background: transparent;
  color: var(--gold-pale);
  font: inherit;
  font-size: var(--fs-14);
  text-align: left;
  cursor: pointer;
  transition: background .2s var(--ease), color .2s var(--ease);
}
.page-faq .faq-scenes__search:hover {
  background: rgba(201, 162, 39, .14);
  color: var(--gold);
}
.page-faq .faq-scenes__search:focus-visible {
  outline: 2px solid var(--gold);
  outline-offset: 2px;
}
.page-faq .faq-scene {
  margin-bottom: clamp(24px, 3.5vw, 38px);
  scroll-margin-top: calc(var(--header-h) + 16px);
}
.page-faq .faq-scene:last-child {
  margin-bottom: 0;
}
.page-faq .faq-scene__title {
  margin: 0 0 12px;
  padding-left: 12px;
  border-left: 3px solid var(--gold);
  font-family: var(--font-head);
  font-size: var(--fs-24);
  line-height: 1.3;
  color: var(--ivory);
}
.page-faq .faq-item {
  position: relative;
  border-bottom: 1px solid var(--line);
  background: rgba(7, 28, 23, .4);
}
.page-faq .faq-item summary {
  position: relative;
  padding: 15px 46px 15px 16px;
  list-style: none;
  cursor: pointer;
  font-size: var(--fs-16);
  line-height: 1.6;
  color: var(--ivory);
  transition: color .2s var(--ease), background .2s var(--ease);
}
.page-faq .faq-item summary::-webkit-details-marker {
  display: none;
}
.page-faq .faq-item summary::marker {
  content: "";
}
.page-faq .faq-item summary::after {
  content: "";
  position: absolute;
  right: 18px;
  top: 50%;
  width: 11px;
  height: 11px;
  margin-top: -7px;
  border-right: 2px solid var(--gold);
  border-bottom: 2px solid var(--gold);
  transform: rotate(45deg);
  transition: transform .24s var(--ease);
}
.page-faq .faq-item[open] summary {
  color: var(--gold-pale);
  background: rgba(30, 90, 71, .28);
}
.page-faq .faq-item[open] summary::after {
  transform: rotate(-135deg);
  margin-top: -2px;
}
.page-faq .faq-item p {
  margin: 0;
  padding: 14px 24px 18px 16px;
  max-width: 72ch;
  font-size: var(--fs-16);
  color: rgba(244, 240, 230, .76);
}

/* ---------- 搜索与编号 ---------- */
.page-faq .faq-find__grid {
  display: grid;
  gap: 16px;
}
.page-faq .faq-find__card {
  display: flex;
  flex-direction: column;
  gap: 10px;
  padding: 22px 20px;
  background: rgba(7, 28, 23, .72);
  border: 1px solid var(--line);
  border-top: 2px solid var(--gold);
}
.page-faq .faq-find__kicker {
  margin: 0;
  font-size: var(--fs-12);
  letter-spacing: .18em;
  color: var(--gold);
}
.page-faq .faq-find__card h3 {
  margin: 0;
  font-family: var(--font-head);
  font-size: var(--fs-18);
  line-height: 1.35;
  color: var(--ivory);
}
.page-faq .faq-find__card p {
  margin: 0;
  font-size: var(--fs-14);
  color: rgba(244, 240, 230, .76);
}
.page-faq .faq-find__num {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 8px;
  color: var(--mist);
}
.page-faq .faq-find__num .num {
  font-family: var(--font-head);
  font-size: var(--fs-24);
  letter-spacing: .12em;
  color: var(--gold);
}

/* ---------- 复制按钮 ---------- */
.page-faq .copy-btn {
  align-self: flex-start;
  margin-top: auto;
  padding: 8px 14px;
  border: 1px solid var(--line-gold);
  background: transparent;
  color: var(--gold-pale);
  font: inherit;
  font-size: var(--fs-12);
  letter-spacing: .1em;
  cursor: pointer;
  transition: background .2s var(--ease), color .2s var(--ease);
}
.page-faq .copy-btn:hover {
  background: var(--gold);
  color: var(--char);
}
.page-faq .copy-btn:focus-visible {
  outline: 2px solid var(--gold);
  outline-offset: 2px;
}

/* ---------- 术语表 ---------- */
.page-faq .glossary-layout {
  display: grid;
  gap: var(--faq-gap);
}
.page-faq .glossary-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 1px;
  background: var(--line);
  border: 1px solid var(--line);
}
.page-faq .gloss {
  display: flex;
  flex-direction: column;
  gap: 8px;
  padding: 16px 16px 18px;
  background: var(--night);
}
.page-faq .gloss .tag {
  align-self: flex-start;
  padding: 2px 8px;
  border: 1px solid var(--line-mid);
  color: var(--mist);
  font-size: var(--fs-12);
  letter-spacing: .14em;
}
.page-faq .gloss__term {
  margin: 0;
  font-family: var(--font-head);
  font-size: var(--fs-16);
  letter-spacing: .02em;
  color: var(--ivory);
}
.page-faq .gloss__def {
  margin: 0;
  font-size: var(--fs-14);
  line-height: 1.7;
  color: rgba(244, 240, 230, .72);
}
.page-faq .glossary-figure {
  margin: 0;
}
.page-faq .glossary-figure img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 1 / 1;
  object-fit: cover;
  border: 1px solid var(--line-mid);
}
.page-faq .glossary-figure figcaption {
  margin-top: 10px;
  font-size: var(--fs-12);
  color: var(--mist);
}

/* ---------- 查询记录 ---------- */
.page-faq .faq-records__grid {
  display: grid;
  gap: 14px;
}
.page-faq .faq-records__item {
  padding: 20px;
  background: linear-gradient(180deg, rgba(30, 90, 71, .46), rgba(7, 28, 23, .62));
  border: 1px solid var(--line);
}
.page-faq .faq-records__item h3 {
  margin: 0 0 8px;
  font-family: var(--font-head);
  font-size: var(--fs-18);
  line-height: 1.35;
  color: var(--gold-pale);
}
.page-faq .faq-records__item p {
  margin: 0;
  font-size: var(--fs-14);
  color: rgba(244, 240, 230, .78);
}

/* ---------- 人工帮助 ---------- */
.page-faq .faq-help__inner {
  display: grid;
  gap: var(--faq-gap);
}
.page-faq .faq-help__list {
  margin: 0;
  padding: 0;
  list-style: none;
  border-top: 1px solid var(--line-mid);
}
.page-faq .faq-help__item {
  display: flex;
  flex-wrap: wrap;
  gap: 4px 16px;
  padding: 14px 0;
  border-bottom: 1px solid var(--line);
  font-size: var(--fs-14);
}
.page-faq .faq-help__label {
  min-width: 82px;
  font-size: var(--fs-12);
  letter-spacing: .08em;
  color: var(--mist);
}
.page-faq .faq-help__value {
  color: var(--ivory);
  word-break: break-word;
}
.page-faq .faq-help__note {
  margin: 0;
  font-size: var(--fs-12);
  color: rgba(244, 240, 230, .62);
}
.page-faq .faq-help__cta {
  margin: 0;
}

/* ---------- 断点：平板 ---------- */
@media (min-width: 700px) {
  .page-faq .glossary-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
  .page-faq .faq-find__grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
  .page-faq .faq-records__grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

/* ---------- 断点：桌面 ---------- */
@media (min-width: 960px) {
  .page-faq .faq-rail {
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 0;
  }
  .page-faq .faq-step {
    border-left-width: 1px;
    border-top: 3px solid var(--felt-bright);
  }
  .page-faq .faq-step:first-child {
    border-left-color: var(--line);
    border-top-color: var(--gold);
  }
  .page-faq .faq-step + .faq-step {
    border-left: 0;
  }
  .page-faq .faq-scenes {
    grid-template-columns: minmax(0, 200px) minmax(0, 1fr);
    gap: clamp(28px, 4vw, 56px);
  }
  .page-faq .faq-scenes__index {
    display: block;
    align-self: start;
    position: sticky;
    top: calc(var(--header-h) + 24px);
  }
  .page-faq .faq-scenes__link {
    display: block;
    padding: 10px 14px;
    border: 0;
    border-left: 2px solid var(--line);
  }
  .page-faq .faq-item[open]::before {
    content: "";
    position: absolute;
    left: -14px;
    top: 10px;
    bottom: 10px;
    width: 3px;
    background: var(--chip);
  }
  .page-faq .glossary-layout {
    grid-template-columns: minmax(0, 1fr) 300px;
    align-items: start;
  }
  .page-faq .faq-help__inner {
    grid-template-columns: minmax(0, 1fr) minmax(0, 440px);
    align-items: start;
  }
  .page-faq .faq-help__inner .section__head {
    grid-column: 1;
    grid-row: 1;
    margin-bottom: 0;
  }
  .page-faq .faq-help__list {
    grid-column: 2;
    grid-row: 1;
  }
  .page-faq .faq-help__note {
    grid-column: 1;
    grid-row: 2;
    margin-top: 18px;
  }
  .page-faq .faq-help__cta {
    grid-column: 1;
    grid-row: 3;
    margin-top: 20px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-item summary::after,
  .page-faq .copy-btn,
  .page-faq .faq-scenes__link,
  .page-faq .faq-scenes__search {
    transition: none;
  }
}